Why are all the options greyed out?
The user has upgraded the hardware/software and opened the software for the first time. The symptoms of this problem are as follows:
- All the options in the software are greyed out except the 'Select' button
This occurs after upgrading the hardware/software of the 48, 48LV, 48XP, 48UXP. The user must select a device even if the device is not one you will likely program otherwise all other options within the software will stay unavailable.